FAQs

Where can I find size information?

Sizing information can be found through the following link: http://cardboardcongregation.com/size-chart/

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What currency are prices listed in?

All prices are listed in US Dollars (USD) unless otherwise specified.

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Can you mark my order as a gift?

Unfortunately we cannot mark orders as a gift.

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What shipping methods are available?

For shipments to the USA, shipping is via USPS First Class Mail.

For shipments outside the USA, shipping is via USPS First Class.

 

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Do you offer gift wrapping?

No, unfortunately we do not offer gift wrapping at this time.

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Can I ship my order to multiple locations?

Unfortunately we cannot ship orders or separate items in orders to ship to multiple locations.

 

To ship orders to multiple addresses, a separate order will need to be placed for each address.

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When will I receive my order?

For shipments within the USA, USPS Priority shipments are typically delivered within 3-5 business days*.

For shipments to Canada, USPS First Class shipments are typically delivered within 1-2 weeks*.

For shipments outside Canada and the USA, USPS First Class shipments are dependent on your local customs authority and can take 7-21 business days or longer*. International order shipping estimates do not include custom clearance times. When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Duties and Taxes are the responsibility of the customer and may be levied by the shipper or other party at the time of delivery.

 

Once your order has been processed you will receive an email with tracking information (if applicable).

* We strive to ship all orders as quickly as possible however please allow 3 to 5 business days, in addition to the estimated shipping times above, for order processing and verification. Please allow extra time during holiday and peak seasons.

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